TOOLS & TECHNOLOGY
Our ability to achieve success depends on your success the following tools, technology, and resources are available to assist Professional Planners in creating memorable, successful events.
When you book your next meeting or conference at the Hilton Baltimore, you can make it easier for your attendees to book their own hotel rooms – 24 hours a day, 7 days a week! Just let your salesperson know that you want a customized Personalized Online Group Page for your group, meeting, or conference and complete the simple order form. Provide your organizations logo, and if applicable, your group’s registration and/or organization’s site.
We will build a customized group homepage with its own unique URL address. The average completion time is between 1 and 5 business days. Your attendees will then be able to access this link directly, or via your organizations website!
RAPID! provides professional planners flawless and expedited reservation processing straight from their housing or reservation tools to our system. RAPID! provides accurate and efficient reservations, added security with Credit Card Encryption built in, eliminates dual entry process and reduces the risk of errors, tracks the actual impact of the internet, and it’s free!
The RAPID! template is an easy to use Microsoft Excel based file that can be obtained from your sales contact or reservations manager. This RAPID! application is also certified to work with third party vendors such as Passkey, StarCite, and Travel Planners, Inc
G.R.I.P. provides planners with the ability to locate all attendees booked outside of the block at the Hilton Baltimore. This benefits planners with accurate and detailed identification of attendee booking behavior, the ability to encourage attendees booking outside the block to rebook under the group code, and accurate credit for history when managing comps or attrition. This unique tool interfaces with Guest List Manager, Hilton's proprietary tool that provides planners with 24/7 access to manage group blocks.
Provides instant online access to your group reservation details and guest room information through your Hilton HHonors or Fast Reservations profile. View guest rooms booked for your event, reserve rooms on behalf of your guests, and effectively manage your room blocks. Guest List Manager is easily accessible by visiting the Groups and Meetings page on Hilton.com and selecting "Guest List Manager" tab.
Group accommodations made easy! e-Events is an automated online booking tool for meetings up to 25 guest rooms peak. You can book your event from start to finish online, including confirm guest rooms and select meeting space, order food and beverage, and arrange audio/visual equipment.
Our Event Managers are onsite personnel dedicated to planning every detail of meetings, conventions, and special events. They assist with everything from planning the details of your event, to assisting with food and beverage selections, to recommending amenities for your guests, to approving the accuracy before you receive your invoice.
High Speed Internet is available in all function rooms, public areas, and guest rooms of the Hilton Baltimore.
The eSALESKIT is an online resource providing all information for the Hilton Baltimore.
The eFLOORPLANNER enables the Hilton Baltimore salesperson to quickly edit and color code floor plans so you can easily envision the ‘flow’ of your event and how it will be laid out at our property.
The ePLANNERTOOLKIT allows the Hilton Baltimore to deliver all of the necessary information and material on our property that you will need to produce an event and to create collateral literature to notify your event attendees.
Dedicated tour of the property to showcase facilities, capabilities, and services for events; available through the Sales Department.